Great Grottos operate professional Christmas Grottos & Santa experiences.
We do so for Shopping Centres & Garden Centres across the UK.
We find the Grotto team, and also provide Santa's gifts, photography, ticketing and customer service. Sometimes, we also install the Grotto.
The dates depend on the Grotto.
Typically, our Grottos are open weekends in November.
And, full time in December.
The Grotto opening times are specific to each Grotto.
A common start & end time is 10am - 5pm. Some days are longer.
Breaks are always built in where necessary.
Typically approximately 500 Santas & Elves across the UK.
And in each Grotto, at least 6 Elves, a Manager, an Assistant Manager & Santa team.
Yes. It occurs for the whole team at the Grotto during the week before the Grotto opens.
During which you will:
- Try on your costume
- Understand the perfect visit
- Learn the Grotto rules
- Help fill Santa’s sacks
- Become familiar with Santa's gifts
- Take test photos
- See customer tickets
You'll also receive a Pre-Training Presentation to view on your phone before hand.
You will receive an invitation to perform a video interview. It involves 5 questions about yourself.
We also send you a presentation about the role.
Bear in mind, we love applicants who are available Mon-Fri, as this is often more challenging to find.
Every family is welcomed to the Grotto upon arrival by a friendly Welcome Elf.
The Visit Elf introduces the family to Santa using the children's names.
Santa talks to the children. And hands them an age appropriate gift.
The Visit Elf takes photos on the mounted camera of every family.
After families exit, they may purchase photos at the counter.
We also add in a range of enhancements. But these are the basics of a Traditional Santa Visit.



