UK Leaders in Christmas Grotto Management
Operating Santa experiences to exceptional standards in UK Shopping Centres & Garden Centres.
Grotto Management Includes:
Santas, Elves, Manager, Costumes, Ticketing, Gifts, Santa’s Sacks,
Photography, Customer Service & Insurance.
Experienced in operating Grottos in over 200 UK Retail Centres.
Experience | Knowledge | Resources
Managing your Grotto, so you can focus on Christmas.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
Expertise:
- Christmas Grotto operation
- Grotto staff recruitment
- Santas & Elf training
- Magical costumes
- Experiential values
- Photography
- Ticketing
- Gifts
The UK’s most trusted Grotto Management supplier.
[ezcol_1half_end]
[/ezcol_1half_end]
Protecting our client’s reputation.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
Our Core Values
- Everyone at Great Grottos must care about the end product.
- And, everyone at Great Grottos must help oneanother.
- Our staff recruitment & training is unrivalled.
- The support received by our Grotto Staff is unmatched.
[/ezcol_1half_end]
Experts in recruiting Santas & Elves.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end] 
[/ezcol_1half_end]
Supporting our staff with unrivalled training.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
Our Goals:
- Provide magical experiences.
- Build memorable experiences.
- Seek out continuous improvements.
[/ezcol_1half_end]
Experienced in every format of Grotto.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
Prioritising families.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
We’re solely focused on the Santa experience.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
Exceptional customer service.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
Grotto activities & crafts available.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
We care for your customers.
[ezcol_1half]
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
Look forward to Christmas this year…
[ezcol_1half] 
[/ezcol_1half]
[ezcol_1half_end]
[/ezcol_1half_end]
Great Grottos hire & train over 500 Santas & Elves each year to deliver the magic of Christmas to families across the UK.
Optional | Activities
Integrate our unique Grotto activities to maximise dwell time & value.
Included | Costumes
Santa & Elf costumes available in all sizes.
Included | Santa’s Gifts
We provide all of Santa’s gifts, including his sacks.
Split into six age groups, each sack contains a variety of present.
Included | Ticketing
Integrated booking supports:
- SEN Sessions
- School bookings
- Special requirements
Families receive Santa tickets showing children’s names.
Included | Photography
Souvenir photography available to families.
Themed counter & matching camera stand.
Service Summary | Included
- Grotto staff recruitment
- Grotto staff training
- Event management
- Costumes
- Photography
- All customer service
- Reporting
- Risk Assessments
- Insurance
Enquiries welcome | Contact
