Great Grottos are happy to provide references.
“Great Grottos are fabulous. They install and manage our Grotto. They came recommended and we would extend that recommendation!“
Amy Tout, Marketing Manager
Cabot Circus, Bristol
“Our Grotto is one of the busiest in the country. We can always rely on Great Grottos to manage the staff and customers whilst upholding our brand.”
Rosie Dunne, Marketing Manager
Lakeside, Thurrock
“We can always trust Great Grottos to deliver the magic of Christmas to our customers each year. Santa and his Elves are always fantastic. Thank you, Great Grottos.“
Suzanne Wood, Centre Manager
Centre Centre, Wimbledon
“Great Grottos manage our most important Grottos. We’ve experienced alternative suppliers in the market. We wouldn’t go elsewhere now.“
Richard Bruce, Marketing Director
Wyevale Garden Centres, UK
“Santa is a big deal here. Expectations are extremely high. Great Grottos have provided all the support we have needed to run our Santa’s Grotto over the last 5 years. They are reliable and I thoroughly recommend them.”
Mark Rumfitt, Centre Manager
Hempstead Valley, Gillingham
“We have been working with Matthew and his team at Great Grottos for 6 years to deliver our Santa Experience. We have extremely high standards and set the bar high. Great Grottos have always met our expectations. Well done, Matthew.”
Marc Burchett, Marketing Manager
Royal Victoria Place, Royal Tunbridge Wells
“Working in partnership with Great Grottos has always been a pleasure and hassle free. Matthew has provided thorough planning and operational excellence. Year-on-year the Grotto has seen significant growth and this is testament to the experience the staff have offered to visiting customers. Great Grottos provide a service that covers all aspects of Grotto Management, customer service and experiential visits and are highly recommended.”
Sarah Smith, Marketing Manager
Princes Quay, Hull
“I have always enjoyed working with Matthew and the Great Grottos team – this has become a ‘long distance’ relationship extending across three different shopping centres! Creating and managing an exceptional Christmas Grotto experience is a big ask – I have absolute confidence that Great Grottos will deliver a product that enhances the centre’s brand and reputation.”
James Bailey, Centre Manager
The White Rose, Leeds
“Great Grottos provide all staff, including Santa, Elves and Grotto Manager. They manage screening, DBS, training and scheduling, really taking the headache out of running the Grotto. They provide all gifts and costumes for the staff, and equipment to produce photo souvenirs. They have a huge amount of knowledge and give clear and helpful advice regarding set up, the best times to open and any technical requirements. We have no hesitation in recommending them.”
Clare Rhodes, BID Manager
Bournemouth Town Centre BID
“Great Grottos have provided The Centre Livingston with a fantastic Santa, Elves since Christmas 2012 with a successful future partnership ahead. I find Matthew and all the staff at Great Grottos very personable and easy to work with and with all the Grottos around the country I don’t feel I am just a number but a valued client. I highly recommend Great Grottos to any shopping centre looking for the best operator in the business.“
David Gallagher, Centre Manager
The Centre Livingston, Livingston
“At Festival Place we have worked with Great Grottos for over four years. Great Grottos manage our open grotto and themed Christmas ride. We selected Great Grottos because they provide excellent customer service delivery, ensuring the elves, fairies and Santa provide a truly memorable visit for our small guests at Christmas time.”
Steven Connolly, Centre Manager
Festival Place, Basingstoke
“The Great Grottos staff, Santa and Grotto Manager were helpful and cheerful throughout and really enjoyed making the magical experience rather special for our younger visitors. Fantastic Grotto Management.”
Rhoda Joseph, Centre Manager
Cascades Shopping Centre, Portsmouth
“Great Grottos have been providing a shopping centre grotto management and hire service for our Christmas grotto for many years, and always create a festive atmosphere with their professional approach to the Santa experience.”
Tina Bennett, Marketing Manager
Westgate Shopping Centre, Stevenage
“The thoroughness is what I like about Great Grottos and what encourages me to use them again and again. Their Christmas grotto hire and management demonstrates attention to detail, organisation and planning which inspires me with great confidence.”
Roger Hutchings, Centre Manager
Queensgate Shopping Centre, Peterborough
“Santa has been absolutely great; he has a lovely gentle way with the children. Thank you for finding someone special for us this year.”
Marilyn Lees, Centre Manager
CrownGate Shopping Centre, Worcester
